Subject
-
Priority : Priority
-
Status : Status
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Case Number : Case Number
Subject
subject
Description
Description
Resolution
Resolution
Questions
Questions
Case Information
Case Owner
Case Owner
Case Number
Case Number
Contact Name
Contact Name
Account Name
Account Name
Contact Phone
Contact Phone
Contact Email
Contact Email
Web Email
Web Email
I-S-C Employee Name
I-S-C Employee Name
Full Name
Full Name
Phone#
Phone#
Preferred Contact Method Which is the best way to reach to you about your issue?
Preferred Contact Method
Additional Information
Status
Status
Case Origin
Case Origin
Priority
Priority
OES Application
OES Application
Type
Type
Case Reason
Case Reason
Support Information
Customer Action Taken
Customer Action Taken
Reccomended Actions To Customer
Reccomended Actions To Customer
Support Actions Taken
Support Actions Taken
Date/Time Opened
Date/Time Opened
Error Text
Error Text
Internal Comments
Internal Comments
Date Escalated
Date Escalated
Date Resolved
Date Resolved
Date/Time Closed
Date/Time Closed
System Information
Created By
Created By
Last Modified By
Last Modified By
Case Number