INDUSTRY CASE STUDY:
CHAMBER OF COMMERCE

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Industry Challenge

A Chamber of Commerce is the central element of a community's business network whose goal is to further the interests of businesses and to serve as advocate on their behalf.   A community's business network is fundamental to job creation, tax income, property values, innovation, and local, regional, and national economy.  Thousands of businesses are started in the United States every year.  Success is often attributed to hard work, drive, dedication, market demand or even the occasional luck; however, the success rate of a community's business network can improve with access to a collaborative space where a Chamber of Commerce can assist owners with important business planning and training.  For example, there are a variety of reasons why businesses fail, but one of the most common reasons is due to disaster.  A maintained and relevant business continuity plan can help members of a Chamber of Commerce plan for the unthinkable, as well as lower your insurance premiums before the disaster strikes.

Odysseus Solutions

Odysseus Offers a Programmatic Solution for Chambers of Commerce.

Odysseus™ | kms

The Odysseus™|KMS provides chambers of commerce with a central repository where business strategies, plans, and compliance reports can be accessed and shared by staff, investors, and partners.  The secure yet flexible virtual collaborative environment allows for the efficient development, maintenance, and update of planning doctrine.
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ODYSSEUS™ | CPM

The Odysseus™|Compliance Metric Tools are a data-driven, assessment that allows Chambers of Commerce the ability to systematically evaluate the compliance to various governmental and industry recognized programs. 

ODYSSEUS™ | AAT

The Odysseus™ | AAT offers Chambers of Commerce the ability to develop customized assessment tools that can be used to evaluate, assess, and understand important business and customer trends.

ODYSSEUS™ | cbt

​The Odysseus™|CBT allows for the delivery and tracking of learning across the Odysseus™ enterprise. Your programs, courses, and exercises can be harmonized with your business strategies, plans, customer outreach, and other program efforts.

Featured Best Practices

• Business Planning
• Outreach
• Stakeholder Management
• Compliance Metrics
• Participation

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Business Planning

The Odysseus™ | KMS gives Chambers of Commerce and their business members an online tool dedicated to the development and maintenance of important business plans and reporting requirements.  Odysseus™|KMS offers Chambers of Commerce and their business members the unique feature of providing standardization and flexibility in a collaborative environment.  This union greatly increases your organization's ability to manage and coordinate the development, maintenance and improvement of important business plans.  

Community Outreach & Education

The Odysseus™|CBT plug-in provides Chambers of Commerce and their business members with an integrated learning management system that allows users to more effectively engage their customers, staff, business partners, and community stakeholders by delivering and measuring the understanding of important community business activities.  Odysseus™|CBT provides a platform to deliver and manage customized computer-based training, track course assessments, award certificates upon course completion, and in-depth reporting. 

Community Stakeholder Management

In today’s environment of fiscal efficiency, limited availability of resources, and the necessity to balance competing demands, it is imperative that the engagement of assigned work groups and key stakeholders is efficient and effective. The stakeholder management tool within the Odysseus™|KMS will assist in documenting the planning process, provide a method of on-going committee collaboration, offer an archival repository of planning meeting minutes and information, and ensure the active participation of committee members and key stakeholders throughout the life-cycle of the planning process.

Compliance Assessments

Designed from the Odysseus™|AAT architecture, the Odysseus platform offers a customized compliance assessments tools that are consistent with best business practices and regulatory requirements.  Chambers of Commerce organizations can assist business owners in assessing their compliance to standard business practices and integrate the results into their existing reporting and planning framework.

Community Participation and Awareness

The Odysseus™ enterprise offers a variety of tools that can be used to efficiently engage customers and partners, and solicit their participation in important business decisions. Customized Odysseus™|CBT interactive planning participation module allows staff, customers,  partners, and stakeholders to learn about current business activities and provide real-time feedback and input. Customized Odysseus™|AAT ​survey instruments allows staff, customers,  partners, and stakeholders to provide input in the planning process and inform your community's business activities.